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Makos Digital

Refund & Payment Policy

Clear rules on payments, EMIs, withdrawals, job guarantee, and support so you know exactly how refunds are handled.

100% refund window24 hrs
Reduced fee window7 days
Job guarantee180 days

See sections below for conditions.

1. EMI / Installment Payment Rules

  • Eligibility: Available for courses above ₹6,000, subject to third-party approval.
  • Schedule: Monthly installments starting from enrollment date. First installment is mandatory for course activation.
  • Late Payment Penalty: ₹250 or 2% of the due amount (whichever is higher) after a 5-day grace period.
  • Default Clause: Two missed installments will result in access suspension and non-refundable enrollment termination.

2. Course Withdrawal Terms

  • Before Course Access: 100% refund if requested within 24 hours of payment and before access is granted.
  • After Access:
    • Within 7 days and less than 20% usage: Up to 80% refund.
    • After 7 days or more than 20% usage: No refund.
  • Medical/Emergency Withdrawals: Reviewed on a case-by-case basis. Supporting documents may be required.

3. Refund Eligibility Timelines

ScenarioRefund EligibilityConditions
Within 24 hrs of enrollment100%No course access should be granted
Within 7 days, < 20% course usage80%Admin charges + usage deduction apply
Post 7 days or > 20% usage0%No refund
Course completed + CertifiedNot eligible—
Not placed after course completion100%Conditions below must be met

4. 100% Refund — Job Guarantee Clause

Makos Digital offers a 100% refund if no placement offer is received within 180 days of course completion, subject to the following conditions:

Eligibility Criteria:

  • Must have completed 100% of the course modules.
  • Must have attended at least 90% of live sessions/assessments.
  • Must have appeared in a minimum of 5 placement interviews arranged or referred by Jobaskit.
  • Must not have refused or skipped any valid interview opportunity.
  • Must not have violated any code of conduct or been blacklisted by recruiters.

Non-Eligibility Cases:

  • Received at least one valid job/internship offer within 180 days.
  • Declined interview calls or was unresponsive/uncooperative.
  • Payment defaults or active EMI dues at the time of request.
  • Failed internal evaluations or course certification.

Refund Process:

  • Submit written request to Email Us.
  • Refund will be processed to the original payment method within 15 working days after eligibility verification.
  • No cash refunds or third-party transfers allowed.

5. Payment Methods & Late Payment Policy

  • Accepted Methods: Credit/Debit Cards, UPI, Net Banking, Wallets, QR Code, Bank Transfer, EMI.
  • Invoice & Tax: All fees are exclusive of GST. Invoices are auto generated.
  • Failed/Disputed Payments: Must be reported within 48 hours for investigation and correction.

Need help or have questions?

For refund or payment questions, reach out any time — Mon–Fri, 10 AM to 6 PM.